Privacy Policy

Welcome to Community Services Productions LLC (“Community Services Productions,” “we,” “us,” or “our”). We respect your privacy and are committed to protecting personal information you share when you visit our website, inquire about services, or engage us for media production, live event coverage, or related creative work. This policy describes our practices for Visitors who browse the Site and for Authorized Customers who contract with us (collectively, “you”).

Personally Identifiable Information

“Personally Identifiable Information” means information that identifies or can be used to contact or locate an individual—such as name, organization, email address, phone number, mailing address, and billing details. It does not include data collected in aggregate without identification or demographic data not tied to an identifiable person.

Project Materials and Client Data

In the course of producing video, events, and campaigns, we may receive sensitive materials from clients—including participant stories, footage, internal documents, analytics access, or distribution credentials (“Project Data”). We use Project Data only to plan, execute, deliver, and report on agreed services. We apply reasonable administrative, technical, and physical safeguards appropriate to the nature of the work. Project Data is not sold. We share it only with subprocessors or platforms necessary to deliver the project (for example, secure file transfer, editing suites, or streaming hosts) or when required by law. Client agreements may impose additional confidentiality or data-handling obligations, which we honor.

What Information We Collect

We may collect basic contact and profile information from Visitors who submit forms or subscribe to updates. From prospective and active clients we may collect name, title, organization, email, phone, billing address, project specifications, and related business details needed to scope work and issue invoices.

How Community Services Productions LLC Uses Personal Information

We use Personally Identifiable Information to respond to inquiries, prepare proposals, deliver contracted services, send project updates, and share information about our capabilities where permitted by law and your preferences. We may also use it to improve our website and communications.

How Information Is Stored

Information is stored on systems with access limited to personnel and vendors who need it to perform their duties. No method of transmission or storage is completely secure; we follow reasonable industry practices to reduce risk.

Links

Our website may link to external sites. We are not responsible for the privacy practices of those sites and encourage you to read their policies.

Your Choices and Contact

Depending on your location, you may have rights to access, correct, or delete certain personal information. To make a request or ask questions about this policy, contact us at [email protected] or write to Community Services Productions LLC, 310 West 20th Street, Suite 300, Kansas City, MO 64108.